Zendesk vs Pipedrive: A Comprehensive Comparison Guide for 2023 Overall, I actually liked Zendesk's user experience better than Intercom's in terms of its messaging dashboard. Intercom has a dark mode that I think many people will appreciate, and I wouldn't say it's lacking in any way. But I like that Zendesk just feels slightly cleaner, [...]

How to Improve Customer Service in Logistics: 4 Tips for Success However, it is possible to always be better and provide the customers with the best services possible. It is up to the company to enrich the customer experience by providing a good and worthwhile customer service in logistics. The logistics industry is responsible for [...]

Zendesk vs Intercom: Which One Is Right for You? Picking customer service software to run your business is not a decision you make lightly. Zendesk has a broad range of security and compliance features to protect customer data privacy, such as SSO (single sign-on) and native content redaction for sensitive data. This organization is important [...]